handling customer transactions, ensuring accuracy in payments, and providing good customer service
. They operate cash registers, scan items, collect payments, and issue receipts. Additional responsibilities include processing returns and exchanges, managing cash drawers, and sometimes assisting with stocking or cleaning.
Here's a more detailed breakdown:
Core Responsibilities:
Operating POS systems:
Cashiers use point-of-sale (POS) systems or cash registers to process transactions, scan items, and calculate totals.
Handling payments:
They collect payments in cash, credit, or debit, ensuring accuracy and making change when needed.
Processing transactions:
This includes scanning items, inputting prices, and managing discounts or coupons.
Issuing receipts:
Providing customers with receipts for their purchases.
Balancing cash drawers:
Counting and reconciling cash at the end of the shift.
Processing returns and exchanges:
Handling customer requests for returns or exchanges of merchandise.
Customer service:
Greeting customers, answering questions, and providing assistance with their purchases.
Additional Duties (may vary by stall):
Assisting with stocking or cleaning:
Depending on the stall, cashiers may also help with restocking shelves or cleaning the checkout area.
Cross-selling and upselling:
Suggesting additional products or services to customers.
Handling returns:
Processing returns and issuing refunds or exchanges.
Resolving customer complaints:
Addressing customer inquiries and concerns.
*
Maintaining a clean and organized checkout area:
Ensuring the checkout area is tidy and efficient.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.