Job Description

Cashiering

• Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
• Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
• Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
• Reduce the customer\xe2\x80\x99s waiting time to a minimum
• Advise customer on GST and refund/exchange policy
• Conduct daily cash balancing and cash drops
• Update conversion rate as and when necessary
• Achieve the turnaround time for cashiering with high productivity level

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
• Ensure that Shilla\xe2\x80\x99s service step is used in every customer interaction
• Respond to customer queries and complaints in a polite and courteous manner
• Maintain a well groomed appearance and project the right professional image at all times

• Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
• Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

• Collaborate with co-workers to accomplish sales and service goals
• Provide manager with customers\xe2\x80\x99 feedback in a regular manner

• Minimum 1 year of cashiering experience in retail / hyper mart environment
• Conversant in English is a must. One other language speaking would be advantageous
• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
• Good communication and interpersonal skill
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable and good team player
• Able to perform retail operational hours which includes weekend and public holiday
• Must be comfortable to work in Changi Airported advantage
• Must be comfortable to work in Changi Airport
• Only those with legal rights to work in Singapore can apply