Job Description

Guest Experience & Delivery

Welcome and serve guest in an efficient and friendly manner and provide a high level of product and service knowledge.

Facilitate efficient guest flow throughout the greeting and gathering areas.

Deal with guest issues directly and resolve promptly whenever possible. Escalate to Team Leader when required

Handle the check-in and check-out process efficiently, ensuring guests have all necessary information and assistance.

Manage box office operations, including ticket sales, distribution, and resolving any ticket-related issues.

Forward all guest feedback regarding guest experience and complaints to the Venue Manager to review.

Safety

Communicate safety briefings and enforce safety rules to guests.

Contribute to a safe environment for all guests, team members and contractors with a prevention focus.

Abide by safety updates and changes communicated by management.

Event Management

Prepare and set up event spaces.

Deliver a coordinated event experience from arrival to departure.

Stock Management & Merchandise

Stock and present merchandise according to standards.

Manage stock rotation, sales, and storage.

Ensure accurate inventory records.

Presentation & Cleanliness

Maintain a wall presented and clean premises

Requirement

-

Ability to work in a fast-paced environment

- Strong communication skills and teamwork

- No prior experience needed (Training provided)

- Required to work on weekends and public holidays

- Able to commit at least 2 days per week.

- Flexible hours

- Expected start date for role: 18 December 2025

Singaporeans only Training date 14 December - 17 December 2025
Job Types: Part-time, Fresh graduate, Freelance, Student job

Pay: $12.00 - $14.00 per hour

Benefits:

Employee discount Flexible schedule Food provided Promotion to permanent employee
Work Location: In person