Job Description

People Management

Lead and supervise Hosts so that they are engaged and consistently delivering an exceptional experience

Facilitate training and induction to ensure Hosts are able to achieve current role requirements

Ensure Hosts follow specified systems and procedures and complete checklists fully and on time

Effectively performance manage Hosts i.e. conduct conversations around availability and adhering to company policies and procedures

Guest Experience & Delivery

Welcome and serve guest in an efficient and friendly manner and provide a high level of product and service knowledge.

Facilitate efficient guest flow throughout the greeting and gathering areas.

Deal with guest issues directly and resolve promptly whenever possible.

Handle the check-in and check-out process efficiently, ensuring guests have all necessary information and assistance.

Manage box office operations, including ticket sales, distribution, and resolving any ticket-related issues.

Forward all guest feedback regarding guest experience and complaints to the Venue Manager to review.

Safety

Communicate safety briefings and enforce safety rules to guests.

Contribute to a safe environment for all guests, team members and contractors with a prevention focus.

Abide by safety updates and changes communicated by management.

. To actively monitor injury prevention, safety management and ensure adequate responses to incidents on the floor to ensure safety standards are met.

Event Management

Prepare and set up event spaces.

Deliver a coordinated event experience from arrival to departure.

Stock Management & Merchandise

Stock and present merchandise according to standards.

Manage stock rotation, sales, and storage.

Ensure accurate inventory records.

Presentation & Cleanliness

Maintain a wall presented and clean premises

Requirement

-

Ability to work in a fast-paced environment

- Strong communication skills and teamwork

- At least 1 year of experience in related field

- Required to work on weekends and public holidays

- Able to commit at least 2 days per week.

- Flexible hours

- Expected start date for role: 18 December 2025

Singaporeans only Training date 14 December - 17 December 2025 Contract ends in November 2026
Job Types: Part-time, Temporary, Fresh graduate, Freelance, Student job
Contract length: 11 months

Pay: $14.00 - $16.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Professional development
Work Location: In person

Application Deadline: 30/04/2022