Job Description

As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.

Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Pub/Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballrooms.

The Role

Position summary statement:

Reporting to the Director of Catering Sales, the Catering Sales Executive will provide administrative support and other office based duties for catering team to ensure the day-to-day productivity and requirements of the team are achieved.

Primary Responsibilities:

• Handle all correspondence and organise contacts between the catering sales team and their customers
• Ensure telephone calls are manned and attended to promptly
• Respond promptly to emails, fax and phone requests for information or quotes
• Manage the mail, courier deliveries, stationery, inventory and ensure proper housekeeping
• Data Entry tasks for the Catering Sales Team -maintaining and updating of customer records
• Processing purchase requisition, invoices and accounts
• Preparing proposals and agreements for customers
• Upkeep departmental filing and tracing system for all catering related information and documents
• Keeping records of sales targets and actual figures and compiling them into reports for the Director of Catering Sales
• Assist with site inspections at the hotel level
• Conduct telesales activities at the direction of the Director of Catering Sales.
• Fully complies with S&C Opera systems
• Other ad hoc duties

• Provide administrative and human resource support to the Director of Catering Sales and the team
• Ensure smooth running of the Catering Sales Office\'s administrative functions. (ie. distribute all external and internal documents, such as BEO, floor plans, Menus and food tags)

• Minimum Diploma in any discipline
• Pleasant personality with good customer service skills
• Good organizational, planning & coordination skills
• Team player & able to work with deadlines
• Good spoken and written skills in English
• Ability to work in a fast paced and dynamic organisation
• Sound Microsoft office skills - practical knowledge of full suite
• Flexibility to work beyond office hours
• Ability to manage stress
• Integrity and confidentiality

Pan Pacific Hotels Group