Full-Time
As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.
Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballrooms.
The Role
Position summary statement:
Reporting to the Director of Catering Sales, the Senior/Catering Sales Manager will be responsible for for proactive sales and client servicing, high motivated and aggressive in event acquisition and management focused on achieving strategies objective, goals, revenue generation in the discipline of corporate, social catering and weddings.
Primary Responsibilities:
Responsible to secure new business and maintain repeat customers, potential customers to sell all banquet facilities and services for corporate, social catering and weddings.
Proactively & aggressively source leads to achieve & exceed Individual & Department Sales targets
Prepares proposals for venue rental, meeting and event packages including menu and send out within the set time frame.
Attend to walk-in guests, telephone enquiries, sales calls and event needs and site viewing for potential customers.
He/she is to be engaged in event execution, ensure a unique, innovative and personalized guest experience.
Engaged in sales activities, manage accounts, update booking status and implement plans to maximise business opportunities.
To follow-up on all bookings, tentative or confirmed on timely basis accordingly for bookings being held.
To ensure event documents are circulated within the set time frame to relevant departments
To comply with banquet operation procedures pertaining to issuing of event orders and follow up on the orders.
To meet and greet customers before start of event and introduce Banquet in charge and AV technician to organiser to ensure proper hand over and to ensure event information are properly communicated
To conduct post-event, follow up with clients
To prepare 2-weekly banquet function forecasts and update confirmed sales-to-date for subsequent 3 months during Banquet and Food & Beverage meetings.
Establish a good working relationship with the Banquet Operations, Room Sales as well as the other related Departments.
To participate in market survey on competitors.
Maintains contacts with suppliers and other establishments providing services linked to catering activities.
Covers Sales Executive & Assistant Catering Sales Manager's role in their absence
Other ad hoc duties
Talent Profile
Minimum 2 years of Catering Sales experience within a multinational organisation with proven track record
Minimum Diploma in any discipline
Driven, self-motivated indiviudal with excellent interpersonal, oral and written communications skills
Good influencing skills and the ability to effectively deal with internal and external customers, some of which will require high level of patience, tact and diplomacy
An excellent team player who is able to work under pressure and meeting tight deadlines
Possess high level of integrity and respect for others
Sound MS Office Skills
Candidate must possess a positive, professional image; contributes an energetic and positive attitude to the hotel atmosphere
Candidate has the flexibility to incorporate travel, evening and weekend work into their lifestyle
How to Apply
PARKROYAL on Beach Road is dedicated to providing equal employment opportunities, including individuals with disabilities.
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