Cb & Ib Central Ops Client Transition Management Specialist Avp

Singapore, Singapore

Job Description


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Details of the Division and Team

This is a cross product regional Transition role responsible for ensuring that Prime Brokerage clients\xe2\x80\x99 integration is delivered within time and to the clients\xe2\x80\x99 expectations. The candidate will be the first point of contact for our external clients from inception to go-LIVE.

What we will offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That\xe2\x80\x99s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

Comprehensive leave benefits

Gender Neutral Parental Leave

Flexible working arrangements

25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities

Manage client expectations between Deutsche Bank capabilities and client requirements

Lead weekly stakeholder call, providing updates from a Transition front as and when required

Manage and prioritise the Transition Pipeline of APAC clients with the business team

Manage the delivery of Client/Sales requests through KYC, Credit, Legal, IT and Operations teams

Define Client Requirements with Prime Brokerage and Local Market Sales teams e.g. ecommerce trading access, reporting requirements, relevant client clearing, execution & other relevant docs, commission rates, delivery dates

Manage and coordinate Legal, Credit and Compliance sign offs in respective on-boarding systems

Manage account opening, static set up and training with Client Services and e-Commerce teams

Visit clients with relevant Sales & Client Services to review the service offering

Liaise directly with Sales teams and Clients to define and deliver new Reporting requirements e.g. new or amended reports on reporting platform or via FTP, new reporting processes

Provide MIS reporting, highlights to Business on a monthly basis on the progress of pipeline opportunities

Additional Responsibilities & Functions

Extend relationship or requires new relationship in in respective on-boarding systems

Quality Assurance (QA)/ KYC \xe2\x80\x93 Coordinate constitutional documents with Sales, Client & QA to facilitate KYC

Credit \xe2\x80\x93 Coordinate Credit approval with Sales & Credit department

Legal \xe2\x80\x93 Request and coordinate negotiation of relevant Legal agreements with Legal, Client and Business

Facilitate sign off in dbCAR by all parties

Account Set-Up

Confirmation of various client data, products traded, contact information

Coordinate account set up with information gathered from client with Static

IT Coordination and Set-Up

Able to provide/ coordinate testing to the client prior go-LIVE if required

Liaise with e-Commerce team to complete set up in trading systems

Liaise with transition support to ensure client reports are correctly set up in DB\xe2\x80\x99s reporting portal

Your skills and experience

Minimum 4 years of experience in an Operations OR onboarding role in financial services sector

Minimum 4 years of experience in project management

Proven experience in external counterparty and internal stakeholders\' interaction and relationship management

Minimum a bachelor\xe2\x80\x99s degree

Excellent team player with effective communication skills

Excellent verbal and written communication skills are a must

Ability to work to tight deadlines in a fast-paced environment

Good negotiation skills and the ability to manage individual clients\xe2\x80\x99 expectations

Strong initiative and commitment to run various client projects independently

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we\xe2\x80\x99ll support you

Flexible working to assist you balance your personal priorities

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

Training and development to help you excel in your career

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Deutsche Bank

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Job Detail

  • Job Id
    JD1379287
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned