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Details of the Division and Team
This is a cross product regional Transition role responsible for ensuring that Prime Brokerage clients\xe2\x80\x99 integration is delivered within time and to the clients\xe2\x80\x99 expectations. The candidate will be the first point of contact for our external clients from inception to go-LIVE.
What we will offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That\xe2\x80\x99s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
Flexible benefits plan including virtual doctor consultation services
Comprehensive leave benefits
Gender Neutral Parental Leave
Flexible working arrangements
25 days of annual paid leave, plus public holiday & Flexible Working Arrangement
Your key responsibilities
Manage client expectations between Deutsche Bank capabilities and client requirements
Lead weekly stakeholder call, providing updates from a Transition front as and when required
Manage and prioritise the Transition Pipeline of APAC clients with the business team
Manage the delivery of Client/Sales requests through KYC, Credit, Legal, IT and Operations teams
Define Client Requirements with Prime Brokerage and Local Market Sales teams e.g. ecommerce trading access, reporting requirements, relevant client clearing, execution & other relevant docs, commission rates, delivery dates
Manage and coordinate Legal, Credit and Compliance sign offs in respective on-boarding systems
Manage account opening, static set up and training with Client Services and e-Commerce teams
Visit clients with relevant Sales & Client Services to review the service offering
Liaise directly with Sales teams and Clients to define and deliver new Reporting requirements e.g. new or amended reports on reporting platform or via FTP, new reporting processes
Provide MIS reporting, highlights to Business on a monthly basis on the progress of pipeline opportunities
Additional Responsibilities & Functions
Extend relationship or requires new relationship in in respective on-boarding systems
Quality Assurance (QA)/ KYC \xe2\x80\x93 Coordinate constitutional documents with Sales, Client & QA to facilitate KYC
Credit \xe2\x80\x93 Coordinate Credit approval with Sales & Credit department
Legal \xe2\x80\x93 Request and coordinate negotiation of relevant Legal agreements with Legal, Client and Business
Facilitate sign off in dbCAR by all parties
Account Set-Up
Confirmation of various client data, products traded, contact information
Coordinate account set up with information gathered from client with Static
IT Coordination and Set-Up
Able to provide/ coordinate testing to the client prior go-LIVE if required
Liaise with e-Commerce team to complete set up in trading systems
Liaise with transition support to ensure client reports are correctly set up in DB\xe2\x80\x99s reporting portal
Your skills and experience
Minimum 4 years of experience in an Operations OR onboarding role in financial services sector
Minimum 4 years of experience in project management
Proven experience in external counterparty and internal stakeholders\' interaction and relationship management
Minimum a bachelor\xe2\x80\x99s degree
Excellent team player with effective communication skills
Excellent verbal and written communication skills are a must
Ability to work to tight deadlines in a fast-paced environment
Good negotiation skills and the ability to manage individual clients\xe2\x80\x99 expectations
Strong initiative and commitment to run various client projects independently
Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.
How we\xe2\x80\x99ll support you
Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
Training and development to help you excel in your career
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network. Click to see what we do.
Deutsche Bank & Diversity
Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
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