Job Description

, Singapore

Job Family Group: Commercial and Retail

Worker Type: Regular

Posting Start Date: February 16, 2023

Business unit: Downstream

Experience Level: Early Careers

:

Where you fit in

Trading and Supply (T&S) has a heavy focus on compliance and Know Your Customer (KYC)/financial crime remains a top focus area coming year. Counterparty onboarding, as well as remediation projects and reviews of existing counterparts are led by the Compliance department/Financial Crime Team in partnership with T&S Products. The Products business is intimately integrated into these projects, since they have a large impact on Products ability to trade with counterparts and meet business objectives.

Customer onboarding and management is a key focus for T&S and the Products business in the coming year(s) where more remediation projects, process improvement opportunities and simplifications are expected. Acting as Financial Crime, Trade Controls and Sanctions Subject Matter Experts (SMEs), where queries from the T&S business are escalated by the Compliance Advisory Teams.

This role will support the business on managing the above, reporting into the Regional Counterparty Onboarding LEAD (COF).

What\xe2\x80\x99s the role?

The role will be accountable for the following:

Interface directly to the customer in various channels, voice, email. Manage the onboarding and maintenance process. Excellent customer service and interface skills

Strong understanding of customer documentation and what creates financial crime risk profile. Awareness of how E2E process works to business, set expectations on timescales\xe2\x80\x8b. Ability to clearly explain what docs are required and provide clear and thorough business rationale

Completing risk assessments of new counterparties in line with counterparty due diligence policies and procedures.

Develop an understanding of the Trading & Supply compliance systems and controls including a working knowledge of the Financial Crime policy and procedures.

Risk assessments to include analysis of findings, identification of any red flags and mitigation.

Prepare documentation to support discussion with Senior Management on counterparties with significant financial crime risks and/or High-Risk Political Exposed Person (PEP) relationships.

Attention to detail, professionalism in communication and precise organization around follow-up on issues and delayed requests

Ability to research using disparate and moderately functioning internal systems, various excel tracers and unstructured data.

Assess request type, enter requests in MDN and ensure that the appropriate regulatory classification EMIR, MIFIDII, REMIT etc. is provided as required. Understanding of General Data Protection Regulation and managing sensitive information.

Request all end to end documentation including required Financial Crime documentation (as per document collection matrix), Credit and where necessary conduct Counterparty outreach (data privacy requirements deep knowledge)\xe2\x80\x8b

Dimensions:

Direct customer interface, primary representative of Shell to new and existing counterparties. Requirement to engage with customers verbally, strong written and empathetic tone.

Analyse documentation, assess the risks of new counterparties and complete a risk assessment and recommendation to start business with Shell Trading and Supply.

Complete reviews at different levels of due diligence depending on the risk profile- Simplified, basic, standard and enhanced.

Much of the role and team changes over time, willingness to learn new things, actively and positively participate in the change processest

What we need from you

Recognized bachelor degree with at least two years of KYC/CDD experience and 4 years of total working experience.

Hands-on mentality, self-starter, practical problem-solving approach, generate own ideas to smoothen the process.

Strong understanding of company incorporation, ownership structure and complex entity structures including SPVs, Trusts, Funds including identification of Ultimate Beneficial Owners. Knowledge of local incorporation laws and documentation is preferred. company ownership,

Strong stakeholder management: able to work with Products Traders, the Compliance Office as well as KYC-team/ their project organization

Communication and reporting, well developed skills: clear and frequent reporting back to the business.

Ability to train traders on risk mitigators and prepare cases for VP and EVP as required through the onboarding process

Moderate Excel skills, including pivots, if statements \xe2\x80\x93 all required in spreadsheet manipulation and understanding swift manoeuvring excel \xe2\x80\x93 multiple data sets of 10,000 \xe2\x80\x93 largely based on counterparty name

Advice + implementation: advice on improvements, including ideas to make the Products business ready for the future, i.e. implement a sustainable way of working

Attention to detail in a face paced, regulatory and stressful environment. Most cases are time sensitive, ability to manage the pressures.

Experience in Shell or other global organization and has CDD/KYC, financial crime risk, mitigations experience.

Certifications in AML such as Certified AML Specialist (CAMS), International Association Diploma in Anti Money Laundering or suitable equivalent would be advantageous.

Because the role includes document translation from all local regions that T&S products does business, language skills at business legal translation level is a requirement,

Languages that are needed include, Russian, Turkish, Arabic, Portuguese, Italian, French, German, Spanish, Portuguese or Mandarin are all a plus

Company Description

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

An innovative place to work

There\xe2\x80\x99s never been a more exciting time to work at Shell.

Join us and you\xe2\x80\x99ll be adding your talent and imagination to a business with the ambition to shape the future \xe2\x80\x93 whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment \xe2\x80\x93 one where you can express your ideas, extend your skills, and reach your potential.

We\xe2\x80\x99re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we\xe2\x80\x99ll take it from there.

We\xe2\x80\x99re closing the gender gap \xe2\x80\x93 whether that\xe2\x80\x99s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We\xe2\x80\x99re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We\xe2\x80\x99re huge advocates for career development. We\xe2\x80\x99ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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