Job Description

:

- Manage the day-to-day operations and all staff at the centre

- Source for potential/new employers for database of job seekers on a continuous effort.

- Encourage and guide job seekers through the job search process, provide job and labour market information where needed

- Register and profile job seekers in Integrated Client Management System (ICMS); probe job seekers for information to establish possible barriers to re-employment

- Identify job seeker preferences, provide reality checks where necessary

- Provide information on job vacancies and encourage/counsel job seekers to consider jobs which are not their preferred choice but which they may be suitable for

- Market sectoral schemes and programs to job seekers based on job seeker profiling

- Determine if job seeker is job ready and provides job referrals or determines skills gaps and refer job seekers for pre-placement training

- Establish an action plan with the job seeker and ensure that they are aware of the terms of assistance, follow up on progress of job seeker

- Work with external agencies to provide more in-depth support for job seekers where needed (Counselling services by FSCs, ComCare from BRP CCC, Social Service Centres)

- Provide support and encouragement through aftercare services after job seeker has been successfully placed.

- Key into ICMS for post placement support rendered for aftercare services

- Plan, assist and execute with any other projects or tasks assigned by North East Community Development Council (NE CDC) / Workforce Development Agency (WDA) / Job Hub @ BRP

- Ensure BRP CCC fulfils the requirements as set out by NE CDC

Working Arrangement:

Location: Hougang

Working Hours: Monday to Friday, 9am to 6pm inclusive of lunch break

Salary: $4000/Month

Contract Duration: 1stApril 2023 \xe2\x80\x93 31st March 2024 (Extendable)

Job Requirements:

\xc2\xb7 Good communication and interpersonal skills

\xc2\xb7 Fluent in written and spoken in English and Chinese to communicate with residents

\xc2\xb7 Good organisational skills

\xc2\xb7 Independent worker

\xc2\xb7 IT skills including use of MS Word, MS Power point and MS Excel

\xc2\xb7 Knowledge of customer service

\xc2\xb7 At least 2 years\xe2\x80\x99 relevant working experience in job placement industry, customer service experience

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