Job Description

As a Centre Officer at BlueTree Education, you play a vital role in the daily operations of our education centre. Your responsibilities encompass various aspects from managing student affairs and facilities to driving sales, ensuring a positive learning environment.

Key Responsibilities

Centre Operations & Student Affairs:

Oversee day-to-day centre operations, student matters, and facilities to ensure everything runs smoothly.

Sales & Customer Experience:

Provide warm, professional service to parents and students. Support enrollment activities and contribute to trial conversions and student retention.

Administration & Financial Matters:

Handle termly invoicing, payments, and student enrolment records accurately. Send reminders for new signups and ensure a seamless onboarding process.

Class Coordination:

Manage class logistics such as make-up lessons, transfers, and attendance tracking. Support teachers by preparing lesson materials, devices, and classroom setups.

Systems & Inventory Management:

Update the FLAVOR system with key information like class capacity and teacher schedules. Oversee inventories for pantry items, stationery, rewards, and printing supplies.

Customer Relations & Support:

Attend to walk-in enquiries and assist existing parents with professionalism and care. Handle complaints and withdrawals tactfully to maintain positive relationships.

Ad-hoc Support:

Assist the Centre Manager with various administrative and operational tasks as needed.

Requirements

Experience as a Centre Officer or in a customer-facing role will be an added advantage; fresh graduates are welcome to apply! Great communicator who can connect well with students, parents and colleagues. Proficient in English, both written and spoken. Confident, cheerful and brings positive energy to the team. Highly organized and detail-oriented, with a strong sense of responsibility and commitment to quality work.

What We Offer

Competitive remuneration and incentives Comprehensive training Supportive and collaborative team environment Opportunities for professional growth and leadership

Locations

Woodleigh and Orchard

Working Hours

Weekdays: 11:30 AM - 8:00 PM Saturday: 9:00 AM - 6:00 PM Sunday: 8:30 AM - 5:00 PM
Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Experience:

Customer Service: 1 year (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person