Job Description

Strategic Leadership

Develop and implement the hotel's long-term business strategy in alignment with the Board's vision. Identify new market opportunities, partnerships, and expansion strategies. Oversee brand positioning, guest experience strategy, and service excellence initiatives. Drive digital transformation and innovation across hotel operations and marketing.
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Operational Management

Oversee all departments including Rooms, Food & Beverage, Sales & Marketing, Finance, and Human Resources. Ensure operational efficiency, high service quality, and compliance with brand and regulatory standards. Review key performance indicators (occupancy, ADR, RevPAR, GOP, etc.) to achieve financial and service targets. Implement cost controls and optimize operational processes to maximize profitability.
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Financial & Business Performance

Manage the hotel's P&L to achieve revenue, profit, and growth targets. Prepare annual budgets, forecasts, and business plans for Board approval. Monitor financial performance and ensure sound financial management and reporting. Drive ROI for capital expenditures and new investments.
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People & Culture

Lead, motivate, and develop a high-performing leadership team. Foster a culture of service excellence, accountability, and continuous improvement. Ensure effective succession planning and staff engagement across the organization.
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Stakeholder Management

Represent the hotel in dealings with owners, investors, business partners, and key stakeholders. Maintain positive relationships with tourism boards, government agencies, and industry associations. Protect and enhance the reputation of the hotel brand through effective communication and leadership.

Qualifications & Requirements

Bachelor's Degree in Hospitality Management, Business Administration, or related field (Master's preferred). Minimum

10-15 years

of senior leadership experience in hotel management or hospitality operations. Proven track record of achieving strong financial results and operational excellence. Strong leadership, interpersonal, and communication skills. Deep understanding of hotel operations, guest experience, and market trends. * Strategic thinker with a hands-on management style.