Job Description

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Key Responsibilities

Lead overall business operations for a growing food court chain, ensuring efficiency, profitability, and sustainable growth. Develop and execute operational strategies to meet sales, cost, and quality targets. Oversee multi-outlet food court operations, including supply chain, procurement, stall management, kitchen operations, and customer experience. Drive continuous improvement initiatives in operations, cost control, and productivity. Lead, coach, and develop management teams to foster a high-performance and result-oriented culture. Ensure compliance with food safety regulations, local laws, and brand standards across all locations. Support business expansion through new outlet openings, franchise development, and regional growth. Report directly to the CEO/Board with actionable insights on financial performance and operational KPIs.
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Requirements

Minimum 5 years of senior management experience in the F&B or restaurant industry. Proven track record in multi-unit operations management with full P&L accountability. Strong understanding of food court operations, including tenant (stall) management, vendor coordination, and day-to-day floor operations. Deep knowledge of supply chain, cost efficiency, and customer service excellence in the F&B space. Strategic thinker with strong execution capabilities and hands-on leadership. Excellent communication, leadership, and stakeholder management skills. * Passionate about building scalable operations and leading growth in a fast-paced environment.