Job Description

Role Overview

We are seeking a Citrix Administrator with strong technical expertise and client-facing skills. The ideal candidate will have extensive experience in Citrix Virtual Apps & Desktops, including designing, implementing, troubleshooting, and optimizing Citrix environments. This role requires hands-on experience with core Citrix components and the ability to work with clients to ensure smooth operations and successful project delivery.

Key Responsibilities

Technical Delivery

Design, implement, and maintain Citrix Virtual Apps & Desktops environments. Administer License Server, Citrix StoreFront, Citrix Studio, Delivery Controller, Citrix Director, Zone Data Collectors, and NetScaler / Citrix ADC. Configure and optimize load evaluation, load balancing, monitoring, and telemetry tools across Citrix environments. Publish applications and manage virtualization using AppSense, Microsoft App-V, and/or Citrix App Layering. Configure and manage roaming profiles and streaming profiles. Troubleshoot complex issues across the Citrix environment. Manage Citrix patching, upgrades, and farm/site migrations, ensuring minimal disruption. Support Citrix environments hosted on VMware (preferred). Administer Windows Active Directory as part of Citrix operations.

Client-Facing & Advisory

Work directly with clients and business stakeholders to gather requirements and design Citrix solutions that align with business objectives. Lead technical workshops, discussions, and conference calls with cross-functional teams. Provide engineering support for front-end applications hosted on Citrix platforms. Act as a trusted advisor, recommending permanent fixes, optimizations, and migration strategies. Prepare and present technical documentation, solution designs, and best practices to both technical and non-technical audiences.

Team & Operational Support

Ensure all team objectives and service level agreements (SLAs) are consistently met. Provide knowledge transfer, mentoring, and guidance to team members. Collaborate with cross-functional IT teams to ensure smooth integration and support of Citrix services. Document processes, policies, and procedures for operational consistency.

Qualifications & Skills

Bachelor's degree in computer science, Information Technology, or equivalent. Strong hands-on experience with Citrix Virtual Apps & Desktops (LTSR/CR releases). Expertise in License Server, Citrix StoreFront, Citrix Studio, Delivery Controller, Citrix Director, and NetScaler. Proficiency with load evaluation, telemetry, monitoring, and performance dashboards. Experience with Citrix Profile Management, including roaming and streaming profiles. Experience with application virtualization (Citrix App Layering, AppSense, Microsoft App-V). Strong troubleshooting skills across modern Citrix environments. Excellent client-facing communication and presentation skills. Strong teamwork, leadership, and collaboration abilities. Self-motivated, fast learner, and adaptable to supporting evolving Citrix technologies.

What We Offer

Opportunity to work on enterprise-scale Citrix transformation projects. Exposure to both technical delivery and client advisory roles. Professional growth through challenging projects and continuous learning. * A collaborative, innovative, and supportive work environment.