To support A&H growth and customer service in claims management, the Regional A&H Claims Manager, will work with regional underwriters in promoting claims service level and process efficiency. This role should identify claims asset for the region.
DUTIES AND RESPONSIBILITIES
Ensure that the claims team is capable of negotiating settlement and denials with clients and producers.
Ability to manage direct customers and business partners
Manage the A&H claims team in Asia
Ability to review claims process and procedures and promote efficiencies
Marketing with the business partners
Manage service provider which offer 24 hours hotline to the customers
QUALIFICATIONS
Minimum 5-7 years related insurance working experience with people management/ supervisory experience
Tertiary education preferred with insurance or claims related education or equivalent
Marketing skill required
Fluent in English
Able to work independently and under pressure
* Familiar with Microsoft Office
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