Claims Operations Supervisor / 5 Days / Tanjong Pagar Ref.ir
Singapore, Singapore
Job Description
- Preferably Accounts receivable experience
- Basic Salary + AWS + VB!!
- 5 Days, Office hours
- Investigate applications received through Ticket Offices/CROs, AVM+, Online and CRC
- Authorize refund for all Claims before collection date
- Investigate cases pertaining to refund matters received from CCD and Operators
- Inform customers in cases of invalid claim/difference in claim amount before the collection date.
- Investigate refund disagreements raised by customers
- Attend to operators request for reports and enquiries on claims/cards
- Ensure that DRs are processed accordingly (cheque refund)
- Supervision of Operations Clerk: Supervise all job functions performed by OC, Refund,
- Ensure that assign tasks are carried out according to prescribed procedures and completed on time
- Monitor staff performance and provide guidance where necessary
Requirements:
- Min O level and above, good with numbers
- Confident to do callbacks in case need to call customers and explain why claims are rejected
- Preferably has number based experience (i.e. Accounts receivable experience)
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to search34@searchindex.com.sg
We thank all applicants in advance and regret that only shortlisted candidates will be notified.
EA License No: 14C7092 EA Registration No. | R22105948 EA Personnel | Tee Boon Pin (Iris)
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Job Detail
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Job IdJD1256139
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned