Job Description

Key responsibilities

Supervise staff:

Lead and coordinate the work of cleaning staff, providing guidance and training on service standards and safety procedures.

Schedule and assign tasks:

Create work schedules and assign cleaning duties to staff to ensure all areas are covered efficiently.

Inspect work:

Conduct quality control checks to ensure cleaning meets established standards and all areas are spotless.

Handle administrative duties:

Prepare reports on cleaning operations, track staff performance, and handle timesheets.

Address client needs:

Handle customer complaints and feedback, and communicate with clients to ensure their requirements are met.

Ensure safety and compliance:

Monitor and enforce compliance with safety and sanitation policies and procedures.
Typical qualifications

Experience:

Previous experience in a cleaning or supervisory role is often required.

Skills:

Strong leadership, communication, and organizational skills are essential.

Knowledge:

Familiarity with cleaning products, tools, and safety protocols is important.

Education:

A high school diploma is typically required, and a college degree may be preferred for some positions.

Your Experience and Skills include :

At least 1 year' experience in a similar role. * Able to communicate in a friendly manner with managers and colleagues.