Albourne is an independently owned, non-discretionary, global investment consultant, specializing in alternative assets for over 30 years. Our 350+ clients include institutional investors, financial intermediaries and family offices, with over $750 billion invested across Hedge Funds, Private Equity, Private Credit, Real Assets, Real Estate and Risk Premia.
Albourne empowers its clients to be the best investors by providing Portfolio Advisory, Research (Investment, Operational and Quantitative Due Diligence), Analytics and Implementation (Middle and Back Office) services.
Albourne's 650+ employees are across 11 offices globally, including London, San Francisco, Connecticut, Munich, Hong Kong, Singapore, Tokyo, Toronto, Nicosia and Bahrain.
The Role
We are looking for a
Client Account Manager
to join our
Portfolio
team in our
Singapore
office. As a Client Account Manager, you will act as the liaison between Albourne and its clients while supporting those who advise sophisticated investors regarding complex investments in alternative asset classes.
Responsibilities
Act as the daily liaison between the clients and Albourne to ensure the delivery of advisory services
Gain in depth knowledge of the clients interests and needs to be able to identify cross selling opportunities in coordination with business developers
Partner with Portfolio Analysts to prepare portfolio, strategy, and fund level research for clients; this may include summarizing salient points from Albourne research pieces and preparing quantitative analysis (performance, risk, etc) as requested by clients
Proactively review and highlight new Albourne research to clients based on their current and/or potential portfolio(s)
Responsible for monthly feedback regarding client interactions and satisfaction
Become fluent in Albourne industry initiatives to independently explain our positions, garner feedback and liaise with the appropriate Albourne representative to implement any change
Manage new client account set up and provide training of Albournes systems and tools to assigned clients through online and in person demonstrations
Monitor and maintain client due diligence requests, budgets, and client preferences
Arrange for and participate in regular conference calls and face to face meetings between clients and Albourne analysts or external Investment Managers
Ensure client deliverables are prepared, reviewed and presented to clients in a timely and accurate manner, to meet deadlines imposed by management and clients. If circumstances hinder the ability to meet a deadline, effectively and proactively communicate this with management and clients
Ensure the internal database and knowledge management system are maintained with up to date information on the clients
Report potential conflicts to and work with compliance to ensure appropriate disclosures appear on research reports
Actively participate in the planning and execution of Albourne Events as requested
Participate in the promotion and registration of all Client events
Requirements
Bachelors degree from an accredited college/university required
1-2 years relevant experience preferred; exceptional new finance graduate with initiative also considered
Proactive self-starter and proficient in time management & multi-tasking skills
Professional demeanour and strong interpersonal skills
Abide by the Client Group policies and procedures as well as the Albourne Groups policies and procedures including but not limited to IFFM, compliance reporting, HFDB filing, Information, Communications & Cyber Security Policy, Expense & Travel Policy, etc.
Sign and comply with terms of Albournes Compliance Manual and procedures
Attendance at annual company events as requested
Benefits
Professional development support
22 days' annual leave
Discretionary bonus scheme
Private medical and dental insurance
* Business travel insurance
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