Job Description

Role: Client Engagement Manager


Salary - SGD 8000 - SGD 10000


Duration: 12months with potential renewable





We are looking for a strong, motivated, independent, and energetic

Client Engagement Manager

to act as a customer integration and execution point; responsible to drive complex cross-team communication, and execution accountability across both active projects and identified sales opportunities.





Key job responsibilities


Collaborate with internal field sales, pre-sales architecture and delivery to understand our customer's needs, their business and how success is defined. Seeks to solve customer business problems through existing programs and innovates to build new initiatives where there are no existing ones Ability to apply strategic thinking and demonstrate understanding of requirements to execute. Takes proactive steps to ensure teams meet or exceed customer expectations. Works effectively in a dynamic environment with changing priorities. Interfaces with customer and internal stakeholders which consists of senior leadership teams Understands the operating styles of others as well as team/client relationships, team dynamics, and adjusts behaviour accordingly to succeed. Recognises environmental or cultural nuances and adapts. Team player who effectively builds relationships with cross-functional team members, sponsors, key stakeholders, executives, and other individuals or organisations
To excel in this role, you should possess a confident personality with strong business acumen and can clearly communicate at all levels with the customer.

Key Qualifications

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Preferred Qualifications:


5+ years of experience driving large initiatives with Singapore based customers An additional 10+ years of experience driving large initiatives with other customers Effective communication and interpersonal skills with proven ability to impact & influence key stakeholders Experience working with broad groups of stakeholders including senior leadership Experience managing multiple projects at the same time, and navigating competing priorities and goals Experience using data and metrics to measure impact and determine improvements Experience presenting metrics and progress against goals to senior leadership Demonstrable experience of working closely with operations and program functions to establish optimum solutions to identified risks Strong analytical skills, combined with a strategic orientation, as well as an aptitude for solving complex business problems Ability to resolve ambiguity or conflict situations to bring teams and business groups into alignment; proficient in taking complex/technical subject matter and refining/presenting to the business at any level to result in understanding and appreciation * Technical problem-solving and analytical skills and escalation management in a complex environment