Client Experience And Support Intern

Toa Payoh, Singapore, Singapore

Job Description


Advisors Alliance Group, one of the largest and fastest growing Financial Services Group in Singapore, also the first Financial Services Group in Singapore and whole AIA in 18 countries to achieve the prestigious 100 International Dragon Award (IDA).Guided by the vision, mission, and values, Advisors Alliance Group is in constant pursuit of achieving world-class standards in instructional practice, operating system, culture, philosophies and most importantly bringing valued service to the clients. The organisation believe in impacting lives and always bringing people from where they are today to places they have never been.Over the years, Advisors Alliance Group has built deep roots within the major varsities in Singapore, namely NUS, NTU and SMU, and pioneered the Entrepreneur Internship Programme that has been conducted annually since 2002.Advisors Alliance Group have also adopted a secondary focus to give back to society, through the Goldencare Project, Volunteer Work, Charity, Community Work, and AACares Fund, in collaboration with North West CDC.Position Overview:Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a thriving industry.Key Responsibilities:

  • Craft clear and concise policy summaries to aid clients in understanding their portfolio and benefits.
  • Assist in the efficient processing of claims, ensuring timely and accurate resolutions for clients.
  • Support the team in facilitating policy changes and updates according to client needs and industry regulations.
  • Maintain accurate and up-to-date client records within our database systems, ensuring data integrity and confidentiality.
  • Conduct research on fund performance and market trends to support decision-making processes and enhance client portfolios.
  • Collaborate with team members on various ad-hoc tasks and projects as needed, contributing to the overall success of the team.
Qualifications:
  • Students/ ORD Personals pursuing a diploma/ degree are welcome to apply
  • Singaporeans/ PRs preferred
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and organizational abilities.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
  • Gain practical experience in the financial services industry.
  • Mentorship opportunities with seasoned professionals.
  • Exposure to diverse aspects of client management and support.
  • Networking opportunities within the company and industry.
Duration: 3 monthsApplication InstructionsHow to Apply: Interested candidates are invited to indicate your interest to +65 8869 8087. Kindly note that only shortlisted candidates will be notified.

InternSG

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Job Detail

  • Job Id
    JD1417461
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toa Payoh, Singapore, Singapore
  • Education
    Not mentioned