Client Experience & Brand Executive

Marine Parade, S00, SG, Singapore

Job Description

Step into a design-led role where beauty, detail, and purpose come together.



About LavaVella



LavaVella is a Singapore-based brand crafting sculptural brassware for thoughtful homes and design spaces. Our pieces are made by artisans in Southeast Asia and finished by hand. From our showroom to homes and hotels across the region, we work with clients who value intention, craftsmanship, and timeless design.

If you're someone who notices the small things, takes pride in thoughtful communication, and wants to grow within a brand that is deeply rooted in purpose, this may be for you.

About the Role



As our Client Experience & Brand Executive, you will be part of a small, dedicated team that serves both private homeowners and interior professionals. This is not a standard retail role. You will guide clients through meaningful design decisions while also supporting content, styling, and the daily rhythms of our showroom.

You will work closely with the founder and have space to grow into your strengths, whether that is in storytelling, styling, client care, or operations. Presence, integrity, and grace are just as important here as execution.

Responsibilities



Welcome walk-in clients with warmth and professionalism Guide clients through our finishes, collections, and lead times Respond to WhatsApp, email, and social media enquiries with clarity and intention Take ownership of showroom upkeep, including styling, cleanliness, and replenishment Assist with order packing, restocking, and inventory updates Support content preparation for Instagram, Pinterest, LinkedIn, and email newsletters Participate in showroom styling, photo shoots, and campaign setups Assist the founder with brand and business tasks as needed

Who You Are



Genuinely interested in interiors, design, or lifestyle brands Meticulous with follow-through and take pride in finishing things well Comfortable with WhatsApp, Canva, Google Drive, and basic digital tools Clear communicator, grounded under pressure, and steady in presence Finds joy in both guiding clients and quietly getting things done behind the scenes Fresh grads or mid-career switchers are welcome Bonus if you have experience in styling, photography, or interior retail

What You Will Gain



A meaningful role in a values-led brand with a strong aesthetic voice Close, day-to-day experience with the founder and team Exposure to clients, content, and styling for a growing design label A calm, respectful working environment with trust and autonomy Opportunities to grow in responsibility as the brand expands The chance to contribute to something intentional, not mass-produced
Job Type: Full-time

Pay: From $1,800.00 per month

Schedule:

Day shift Weekend availability
Supplemental Pay:

13th month salary Commission pay
Work Location: In person

Application Deadline: 08/08/2025

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Job Detail

  • Job Id
    JD1558559
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Marine Parade, S00, SG, Singapore
  • Education
    Not mentioned