Responsible for day-to-day coordination of all aspects of Client\xe2\x80\x99s business requirement ensuring consistent and good service level are delivered to clients.
Provide customer service support by corresponding to attend client\xe2\x80\x99s enquiries and requirement on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.
Advising client on delivery schedule and inventory availability.
Follow up closely to ensure resolution of all problems and issues from Clients.
Work closely with all cross-functional teams to ensure clients\xe2\x80\x99 operational requirements are met and/or manage client expectations.
Initiate continuous processes improvement.
Provide business reports to Management and client on a weekly/monthly basis.
Requirements
Diploma in Business or equivalent.
Min 2 years of working experience in order management or customer service.
Experience in supply chain, logistics and manufacturing preferred.
Excellent time management and interpersonal relationships at all levels, cross-functional
Additional Information
Interested candidates, please forward detailed resume in MS Word Format to joni@hkmsvs.com or contact 6566 5498 for more details.
Please provide following information in the resume
1) Reasons for leaving current and/or last employment 2) Last drawn and/or current salary 3) Expected salary 4) Date of availability and/or Notice Period
All applications will be treated in strictest confidence and only shortlisted candidates will be notified