Do you enjoy helping people feel supported from the start? As a
Client Onboarding Coordinator
, you'll welcome new clients, guide them through their first steps and ensure they have a smooth experience.
What You'll Do
Reach out to new clients to confirm details and explain next steps
Assist with basic documentation and appointment arrangements
Handle simple enquiries about processes or requirements
Update onboarding status and client information in our system
Provide feedback to enhance the onboarding flow
What We're Looking For
Diploma or Degree in any field
Warm, approachable and well-organised
Strong communication and coordination skills
Comfortable speaking with clients of all backgrounds
Customer service experience is an advantage
Why Join Us?
Build strong foundations in client service and coordination
Supportive team and structured guidance
Learn how onboarding, follow-ups and client care work together
Growth into Client Success, Relationship Management or Ops roles
Job Types: Full-time, Permanent
Pay: $5,000.00 - $6,500.00 per month
Benefits:
Health insurance
Professional development
Work Location: In person
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