Job Description

About the Role

As a

Client Onboarding Specialist

, you'll be the first point of contact for new clients, from welcoming them, guiding them through essential steps to ensuring their experience starts on the right note.

Key Responsibilities

Reach out to new clients to confirm details and outline next steps Support clients with basic documentation and appointment scheduling Handle simple process-related enquiries Maintain accurate onboarding records and client information Provide feedback to help improve onboarding processes

Who We're Looking For

Diploma or Degree in any field Warm, friendly and well-organised Strong communicator with good coordination skills Comfortable interacting with clients from diverse backgrounds Customer service experience is beneficial

What You'll Gain

A strong foundation in client service and coordination Guidance from a supportive and collaborative team Exposure to onboarding, follow-ups and client care workflows Career growth opportunities in Client Success, Relationship Management or Operations
Job Types: Full-time, Permanent

Pay: $5,000.00 - $6,500.00 per month

Benefits:

Health insurance Professional development
Work Location: In person