Client Service Assistant/ Representative

Singapore, Singapore

Job Description


Key Accountabilities

  • Receive biological specimens (e.g. blood, urine, stool etc).
  • Register biological specimens.Accuracy and speed of collation of reports/invoices.
  • Quantity, speed and accuracy of Departmental Order Entry/opening or sorting samples/labelling of samples.
  • Answering queries / follow-up with clinic.
  • Accuracy of collection of payment.
  • Competency of staff in requirements of the section.
  • Level of stock should be sufficient without overstocking.
  • Checking of documents.
Qualifications and Experience
  • Completed GCE \xe2\x80\x9cN\xe2\x80\x9d Level / GCE \xe2\x80\x9cO\xe2\x80\x9d Level/ ITE or has sufficient combination of education and experience.
  • Fluent English reading and writing skills required.
  • At least 1 year of clerical or customer service experience from medical laboratory, proficient in at least one major area in the laboratory Client Service
Additional Requirements
  • Able to don personal protective equipment (Surgical mask/N95 and isolation gown) while on duty.
  • No pre-existing medical conditions (e.g. No asthma, sinusitis or latex allergy).
Working Days and Hours
  • 5.5 days work week (Sat half day)
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Additional Information

Career Level

Not Specified

Qualification

Not Specified

Job Type

Full-Time

Job Specializations

,

Company Overview

Parkway Laboratory Services Ltd (PLS) has laboratories on the premises of Gleneagles, Mount Elizabeth, Parkway East and Mount Elizabeth Novena, the four private hospitals owned by Parkway Group, and a reference laboratory located in Aljunied, which also houses our headquarters. We serve the needs of inpatients and outpatients at the four hospitals as well as other medical practitioners who operate within and outside the hospitals\' medical centres.

Licensure of Ministry of Health, Singapore, under the Private Hospitals and Medical Clinics Act 1980 (Chapter 248) Parkway Laboratory Services undergoes a regular series of local and internationally-recognised accreditation or certification programmes to meet the quality standards and competency requirements for medical laboratories.

With CAP (College of American Pathologists) accreditation for our Aljunied Core Laboratory, Cytology and Histology facilities, we are benchmarked against the highest international standards of quality management.

Our laboratories at Gleneagles hospital, Mount Elizabeth hospital, Parkway East hospital, Mount Elizabeth Novena hospital, and Aljunied Core Laboratory are compliant with Joint Commission International (JCI) standards and accredited within the hospital JCI accreditation.

Under ISO15189:2012 in the field of Medical Testing, all our laboratories are granted the accreditation to tests stated under the Singapore Accreditation Council, Certificate of Accreditation No. LA-2016-0629-H and LA-2016-0629-H1 to H4.

We are certified under the Health Promotion Board (HPB) Screen for Life Programme to meet the quality standards for both Cervical Screen Singapore and National Colorectal Cancer Screening Programme to process Faecal Immunochemical Test (FIT) samples.

Our laboratories at Gleneagles hospital, Mount Elizabeth hospital, Parkway East hospital and Mount Elizabeth Novena hospital are also subjected to inspection by the Health Sciences Authority for the provision of blood transfusion services.

Additional Company Information

Registration No.

198302251E

Industry

Healthcare / Medical

Mount Alvernia Hospital

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Job Detail

  • Job Id
    JD1381468
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned