Client Service Associate L (bank L 12 Months Contract) $5,300
Singapore, Singapore
Job Description
Job Scope
- Act as the client service point of contact for day-to-day inquiries, ensuring timely responses by adhering to service levels for resolution, and providing a quality client experience.
- Able to manage authorized signatory lists / incumbency certificates, call back / authentication process.
- Maintain excellent working relationships with internal teams, identify root causes, and areas for improvement when resolving client issues.
- Support multiple geographies (when required) and client accounts across Southeast Asia.
- Degree in Banking, Finance, Business, or equivalent.
- 1-2 years of experience in client servicing or front office role in banking, financial or relevant industry.
- Must be confident in interacting with stakeholders over phone and emails.
- Good to have KYC/ CDD experience.
- Good organisational and time management abilities.
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Job Detail
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Job IdJD1489077
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$4500 - 5300 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned