Client Service Broker

Singapore, Singapore

Job Description


COMPANY OVERVIEW

Our client is one of the largest financial services companies in the world.

Responsibilities

  • Develop strong customer service ethos being the client\'s first and primary touch point
  • Interact with clients to acquire a good understanding of their business and issues applicable to their industry sector.
  • Ensure collection of underwriting information on new accounts and renewals, assist with claims and any other issues.
  • Strategize and liaise with Facultative Placement Team to deliver effective insurance solutions to suit client requirements.
  • Overall account management of key clients and act as liaison/point person for all matters relating to those clients.
  • Co-ordinate and ensure accurate and prompt documentation, including (re)insurance slips, policies, endorsements, invoices, notices of assignment etc.
  • Promote added value services - risk engineering, risk consulting, claims preparation and claims advocacy as may be appropriate to clients.
  • Be aware of potentially complicated claim related matters and assist claims team in negotiation of equitable claim settlements on behalf of clients.
  • Target new projects and clients and develop a healthy new business pipeline.
  • Generate revenue growth and new opportunities by actively developing additional business from existing Japanese clients.
  • Create defense strategies for successful retention of existing client accounts.
  • Communicate effectively with members of Placement team and agree mutual objectives.
  • Cover the markets as per internal guidelines, review and negotiate best terms for clients.
  • Confirm renewal/placement of risks with carriers in accordance with internal standards.
  • Ensure proper closure with carriers with complete and accurate documentation.
  • Adopt consultative approach to plans/strategies for achievement of team goals.
Requirements
  • 5 years of experience in re/insurance field preferably in Property, Construction, Engineering.
  • Frequent travelling is required.
Qualifications, Skills & Competencies
  • Insurance related qualifications will be an advantage.
  • Good verbal and written communication skills in English and Japanese to liaise with Japanese counterpart.
  • Meticulous and a team player.
  • Ability to work under pressure and within tight deadlines.
  • Proficient in Microsoft Office (MS outlook, MS excel, MS words, PowerPoint, PDF).
We regret to inform that only shortlisted candidates will be notified. Appreciate your understanding. Candidates require visa need not to apply.

EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel: R22105440
EA Personnel Name: Leong Han\'En Helena

JAC Recruitment

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Job Detail

  • Job Id
    JD1340400
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned