Job Description

Mission & Main Tasks
This position is responsible for securing sales through online/offline customer engagement via online sales portal. He/she will also be responsible for maintaining and upholding the brand image of the client.

Responsibilities

• Proactive to be the primary contact point for all customer interactions throughout their purchase experience
• High desire in pursuit of new sales leads through client's customer experience center
• Actively contribute to the achievement of monthly sales and customer service by meeting and exceeding individual KPI's
• Ability to handle and resolve high stress situations from adhoc customers' complaints with confidence
• Able to address customers' enquiries, concerns, feedbacks etc, both as a team and individual
• Able to work in rostered shift at showroom or outdoor events including weekends/public holidays
• Strong interest in EV technology and agility at learning new products and features
• Strong desire to establish a professional sales career in the fast growing green economy
• Ability to deliver best-in-class customer service and experiences in a competitive environment
• Passionate to stay ahead of the latest trends in the automotive scene
• Explore and use innovative digital tools to engage customers for an unique customers' experience

Requirements

• Diploma in sales, marketing, business administration or relevant disciplines
• Prior experience in retail sales/ hotel/ hospitality/ customer service/ airline will be an added advantage
• Valid Class 3 driving licence

Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835

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