Job Description

:

The Client Service Representative will report to the Operations Lead. You will be the primary contact for the data image capture services in-country and ensure proper records are maintained as per standards. In this role, you will work in partnership with trade financing team to support scanning, pre and post release management.

Job responsibilities:

• Process internal client request in accordance to the customer\'s document processing requirements (i.e. completion of work on time and quality)
• Perform document pick-up, validation, scan, indexing/ encoding, and mailing/delivery/achieving
• Maintains an efficient and updated filing system of all documents for quick and easy access upon request.
• Verification Import and/or Export document checking in accordance to process before scanning.
• Process department\'s suppliers\' invoices and payment allocation and submit to immediate head for approval
• Understand the flow of import/export transaction across different functions & products e.g. LC (Letter of Credit) advising, document checking, acceptance, reimbursement claim and payment.
• Maintenance of service logs of the assigned equipment\'s along with business information reporting

Required qualifications, capabilities, and skills:

• Minimum of high school diploma or equivalent
• Minimum 1 year of experience in digital imaging in a bank environment
• High degree of self-motivation with excellent attention to detail
• Strong priority management, multi-tasking, and organizational skills
• High energy level and sense of urgency
• Ability to perform with ambiguous and/or changing direction/flexibility a must
• Ability to learn processes and technology quickly

Preferred qualifications, capabilities, and skills:

• Prior experience within the Financial services industry is highly preferred.
• Prior experience with trade processing transaction

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase