Client Service Specialist

Singapore, Singapore

Job Description



  • Company transport pick up from Woodlands, Yishun, Ang Mo Kio, Sengkang, Pasir Ris, and Tampines
  • Open to candidate in relevant education background without prior experience
  • Excellent training will be provided and great career development opportunities
Our client is one of the largest healthcare services groups in Asia. They provide world-class distribution, digital and commercial services to support the growing healthcare needs in this region.

As a Client Service Specialist, you\'ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. Will lead new customer integration by coordinating internally with cross-functional teams and externally with business partners. Assisting the Client Service Manager, you shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution while ensuring compliance with established procedures.

Responsibilities:
  • Develop and foster strong relationship with key account
  • Serve as the key liaison person between client and internal departments on request and issue resolution
  • Take ownership of key account\'s new program implementation.
  • Engage in initiative and project discussion
  • Lead and monitor implementation progress
  • Manage, monitor, and control stockholding
  • Prepare stockholding and indent reports for monthly reviews
  • Support monthly KPI metrics and perform root cause analysis to improve metrics and performance, timely submission of internal and external reporting, as well as, present operational KPI
  • Manage replenishment and inbound inventory in line with the forecast or indent, commercial, and stock holding requirements
  • Review materials forecast and execute supply plan, analyses key planning parameters, to achieve a balance between inventory and forecast
  • Analyze forecast variance and identify strategies to improve the forecasting process to minimize the variance
  • Analyze the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
  • Establish appropriate safely stock level meeting required service levels
  • Drives continuous improvement initiatives to meet inventory goals
  • Reviews slow moving items, block inventories according to excess and obsolescence policy
  • Effectively use ERP system to manage high number of material SKUs
  • Review work processes and initiate process improvement plans
Requirements:
  • Degree in Business/ Operation Management/ Supply Chain Management/ Industrial Engineer or related discipline
  • Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry
  • Strong analytical, problem-solving, communication, and process mapping skills
  • Working knowledge of SAP system and proficient in Microsoft Office tools and related software
HOW TO APPLY:

Interested applicants, please click on "Apply Now" or email to REF31@stafflink.com.sg to submit your resume.

We regret only shortlisted candidates will be notified.

Job Type Permanent Full Time

Working Hours Mon - Fri, 8:30am - 5:30pm

Salary From S$2,800.00 to S$3,500.00

Location East

Classification Logistics / Supply Chain

Stafflink

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Job Detail

  • Job Id
    JD1319618
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2800 - 3500 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned