Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Client Services Agent (Hospitality Concierge)

Work Dynamics - Integrated Facilities Management

Location: Dhoby Ghaut

Client: Bank

Assist Asst. Client Services Supervisor to manage the day-to day Client floor Operation in a professional manner while meeting client needs.

Need to be culturally sensitive, and perform work ethically and with integrity.

Follow policies and procedures in order to complete tasks efficiently.

Ensure Greeting upon receiving of clients and show to the destined meeting room

Updated in the booking system and called the User to inform the arrival of the clients

Beverages order are taken and served to the client

Good knowledge of the surrounding places ie: location of the ATM, restaurant, direction to the train station

Responds to requests for information, service, and assistance in a timely manner.

Actively support an environment that supports teamwork, co-operation & performance excellence

Have excellent communication and interpersonal skills.

To participate Department briefings and team meetings.

Ensure Operations procedures are followed to ensure service standards are maintained

Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Management.

Pro-actively manage Client expectations ensuring that the service levels are maintained.

Good Knowledge of the Client protocol

There will be cross team training.

Requirements

At least 2 years experience within the hotel/hospitality industry.

Strong and professional communication skills needed to deal with private banking clientele.

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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