Client Services Executive Job in DDI-ASIA/PACIFIC INTERNATIONAL

Client Services Executive

Singapore, Singapore

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Lead effective implementation and client realization for all projects and delivery for our clients
Drive effective project management through the consistent application of DDI’s project management process
Collaborate with other delivery leaders to manage resource allocation to optimize team capacity
Collaborate with DDI virtual classroom facilitators to ensure a positive experience for virtual classroom participants
Implement performance management and personal/professional development plans for all eam members
Support key sales opportunities and guide project delivery and implementation
Develop team capabilities to provide integrated business solutions to DDI clients
Use of DDI technology to support projects, such as 360 and Learning Portal
Provide project management support for large-scale projects, and project management leadership for smaller projects
Support design and development of client specific materials
Manage contractor resourcing, utilization, scheduling and expense claims
Track project costing and profitability
Ensure prompt submission of invoices upon completion of key milestone for all projects
Ensure forecast accuracy of global and branch opportunities in CRM
Review and submission of monthly reports to the finance team

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