Job Description

The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a experience with and an in-depth understanding of advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires practical experience in sales, analytical skills, a focus on client service, and the capacity to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role is based in Singapore.
Client Solutions Manager, e-Commerce Marketplaces Responsibilities
In partnership with Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value
Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Meta solutions
Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
Drives product innovation internally with cross functional partners based upon market trend and emerging needs of clients
Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives
Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Meta solutions
Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you
Operation Rigor and Project Management
Manage complex external and internal work streams, and optimize clients' advertising operation mode to meet business objectives
Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, and so on)
Build and manage relationships with both C-suite and front-line stakeholders in clients and agencies across media, creative, tech enabler industries, etc
Collaborate very closely with a wide-ranging group of internal cross functional teams and cross region counterparts
Minimum Qualifications
BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field
6+ years' experience working directly with marketing, media and/or consulting firms and demonstrated leadership skills required
Effective and creative problem solving and decision-making skills
Experience working effectively with cross functional partners and all levels of management (internally and externally)
Demonstrate capability to manage multiple projects while maintaining strict attention to details
Demonstrate capability to communicate, collaborate and work effectively on a team
Demonstrate capability to build ongoing relationships with external clients and taking it to the next level
Advanced Excel skills and experience with data analysis
Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM, measurement fundamentals) and the eCommerce ecosystem a plus
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the .
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Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the

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