Job Description

Job Responsibilities

Serve as the primary point of contact for patients, external partners, and internal operations. Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries. Provide excellent customer service, addressing inquiries and concerns promptly and professionally. Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes. Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports. Actively promote clinic services through effective communication and cross-selling techniques. Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue. Perform any other ad hoc duties as assigned from time to time by Management. Meet set goals by converting leads into potential customer show ups.

Job Requirements

Minimum 1 year of customer service or telemarketing experience in the retail or healthcare industry. Experienced candidates of 2-3 years will be considered for Managerial positions Prior experience in a healthcare, clinic, massage, or spa setting will be beneficial but not a must. Ability to adapt quickly to changing situations and thrive in a fast-paced environment. Strong customer focus, self-motivation, and sales-oriented mindset. Excellent interpersonal and communication skills.

Job Highlights

High Basic

Earn up to 10k (easily)

Uncapped incentives Employee discount for beauty and wellness service * Work well and collaborate with marketing team.