Job Description

Job Overview:
We are seeking a responsible and empathetic Clinic Assistant to support the daily operations of our psychology clinic. The ideal candidate will play a key role in ensuring smooth patient flow, maintaining clinic efficiency, and assisting in medication dispensing under the clinic's established guidelines.
Key Responsibilities:
Patient & Front Desk Support

• Greet and assist patients in a warm, professional manner.
• Manage appointment scheduling, patient registration, and inquiries.
• Handle phone and email correspondence in a prompt and courteous manner.
• Prepare consultation rooms and ensure a comfortable environment for clients.

Administrative Duties

• Maintain and update patient records accurately and in a confidential manner.
• Handle billing, payments, and insurance claims where applicable.
• Coordinate with psychologists and other healthcare professionals to ensure seamless operations.

Medication & Clinical Support

• Assist in dispensing medication as prescribed by the attending psychologist/psychiatrist.
• Maintain medication inventory and ensure proper storage and labeling.
• Monitor stock levels and place orders for replenishment as needed.
• Adhere strictly to clinic protocols and safety regulations when handling medication.

General Operations

• Ensure the cleanliness and orderliness of the clinic.
• Support in basic administrative or ad-hoc tasks as assigned by the clinic manager.

Requirements:

• Diploma holder or equivalent qualification; healthcare or psychology-related training preferred.
• Prior experience in a medical or psychology clinic is an advantage.
• Must be comfortable with dispensing medication and handling patient information confidentially.
• Good interpersonal and communication skills.
• Empathetic, patient, and attentive to detail.
• Proficient in Microsoft Office and clinic management software (preferred).

Work Schedule & Benefits:

• 4-day work week (Sunday fixed off + 1 weekday off)
• Stable and supportive work environment
• Training provided for clinic systems and medication handling

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.
EA Reg Number: R21102916
EA License Number: 05C3447

Skills Required