Job Description

Roles & Responsibilities:

We are seeking a dedicated and capable Clinic Manager to join our GP clinic, and will oversee daily operations, ensuring smooth, efficient, and patient-focused service delivery.

Key Responsibilities:

.

Do counter duties to ensure a seamless patient experience.

Supervise clinic staff, provide guidance, mentorship, training, and conduct performance evaluations. Monitor and optimize patient flow to maintain efficient service delivery and uphold high standards of care Handle appointment bookings and inquiries via phone, email, and in person Maintain accurate and updated patient records using clinic management software Address patient concerns and provide timely, empathetic, and effective resolutions Conduct regular inventory checks, manage stock levels, and place orders as needed Manage staff and doctor rosters, including sourcing and scheduling. Submit government and Private insurance claims (e.g., Medisave, CHAS, MBS, Private TPAs) accurately and in a timely manner. Support the clinic team by covering clinic assistant duties when required Undertake other administrative or operational tasks as assigned by the management

Requirements:

Prior experience in a managerial or senior Clinic assistant role in a healthcare or clinic setting preferred Strong familiarity with clinic operations and healthcare administrative procedures, including tallying of governance and insurance claims and following up promptly on accounts receivables Proficient in the use of clinic management software and MS Office applications Strong communication and interpersonal skills Ability to speak Mandarin and/or Malay is an advantage, to communicate effectively with patients who are not proficient in English during medications dispensing Well-organized, detail-oriented, and able to multitask in a fast-paced environment Positive attitude with a strong sense of responsibility and leadership Able to commit at least 2 weekdays evenings shifts and 1 weekend shift.

Benefits:

Competitive salary and performance incentives Training and career development opportunities Supportive and collaborative working environment
If you are a proactive and responsible individual with a passion for healthcare operations, we invite you to join our team. Apply now and be part of a team that values quality patient care and service excellence.

Job Type: Full-time

Pay: From $2,900.00 per month

Experience:

GP CLINIC MANAGEMENT : 2 years (Preferred)
Work Location: In person