Job Description

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

Triage and temperature taking. Familiar with Patient Risk Profile Portal. Registration of patients, dispensing of medication and collection of payments Perform COVID-19 Swabs Explain medical and health screen packages to patients Assist in booking of appointment for patients for chronic disease Follow-up treatment/ blood tests and vaccination Handling of incoming calls and enquiries. Assist doctors with chaperoning and conduct minor procedures

Supervisor duties:

Administrative tasks Submission of claims ie. MBS and Managed Care claims for different insurance schemes Ordering of Medications, consumables Manage rostering of staff and doctors - include finding locum doctors Check and reconcile of the incoming payments from government/ insurance company

Requirements:

Good command of spoken and written English Good IT proficiency required (Computer system, Managed Care portals) Familiar with MBS, MHCP claim portal and TPA claims (Alliance, IHP, MHC, Parkway Shenton, Adept Health) Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English. Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting. Customer service orientation with pleasant disposition. Experience in GP clinic is necessary. Previous experience as clinic supervisor will be an advantage

Key attributes necessary:

Patient Orientated and good patient service is necessary. Driven and willing to learn. Diligent Responsible and motivated team player. Reliable and Honest
Ability to commit to 3 nights + 1 weekend morning


Basic Salary $3000 - $3500 ( depending on experience).