Job Description

Description

• The Clinical Improvement Manager provides regulatory, education, clinical improvement and informatics support to designated centers. This role is an expert resource and partner providing ongoing support with quality patient outcomes, training and education, and auditing for compliance with policies, procedures and protocols.

• The Clinical Improvement Manager will work collaboratively with the Directors, Preceptors, clinical management and their teams to assist and facilitate the implementation process of corporate initiatives, development and implementation of quality improvement plans.

• The Clinical Improvement Manager will organize centre outreach activities as identified and prioritized by the team. The Clinical Improvement Manager will serve as support educator and an expert in quality improvement.

• Other key responsibilities will include participation in centre quality meetings.

• This position offers ongoing support and development for clinical management and Preceptors.

• This role is involved in the recommendation process for Preceptor selection, ongoing training and competency check-off and skill development.

• The Clinical Improvement Manager provides in-servicing, monitoring and education of all other clinical staff for adherence to current P&P.

• The Clinical Improvement Manager also communicates and shares quality improvement best practices in order to meet organizational goals.

• You will oversee and administer the organization\'s clinical risk management programme for the monitoring, reviewing and reporting of risks to assist in identifying and eliminating causes of incidents to prevent recurrence.

• Participates in planning and implementation of strategic quality improvement initiatives that will advance organization\'s objectives.

• Develops and supports on-going learning that will help sustain quality. This includes coaching in facilitation and improvement methodologies.

• Provides consulting and analytical support to improvement teams in order to achieve performance targets.

• Facilitates enterprise-wide and/or entity specific improvement initiatives. Facilitates teams through the full project cycle.

• Designs and/or identifies appropriate performance measures to evaluate effectiveness of implemented improvements.

• Acts as change agent by promoting use of the Model for Improvement and LEAN as a means of making improvement, encouraging systems thinking, sharing information, providing formal education and just-in-time training.

• Collaborates across organization\'s in the development or revision of policies/procedures/guidelines as applicable to the improvement work.

• Supports service improvement by coaching and facilitating discussions to encourage creative thinking and test new ways of service delivery that are patient-centered

Requirements:

• Min Degree in any field

• Experience in front line customer service and Quality Standards and Improvement for 2 years would be at an advantage

• Enjoys meeting and helping people

• Proficient in MS Office Applications

Interested candidates please send a copy of your resume to

Lynn Ho
R23114223

Recruiter\'s Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Industry

Healthcare / Pharmaceutical / Life Science / Medical Device
Hospitality / F&B
Others
Public Sector / Government & Statutory Boards
Semiconductor / Electronics / Engineering

Specialization

Engineering
Healthcare - Nurse / Allied Healthcare
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs

Location

Central, North, East, West

Employment Type

Contract / Temp
Permanent

Salary

Negotiable

If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying.
CEI Registration No.: R23114223
Email: lynnho@recruitexpress.com.sg
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express