Job Description

We are seeking for a Cloud Engineer to join our team!

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: Up to $6500 (basic) + AWS

Key Responsibilities:

• Cloud Operations Management: Monitor, performance tune, and manage releases within AWS environments.
• Incident Management: Handle L2 incidents and ensure robust escalation procedures, prioritizing multiple issues effectively.
• Collaboration: Work with internal and external teams to resolve application and security incidents swiftly in line with SLAs.
• Process Development: Develop operational support processes, including daily checklists and communication protocols for clear timelines and issue tracking.
• Metrics Analysis: Regularly analyze operational metrics, report on cloud system status, and update stakeholders.
• Change Management: Lead change management initiatives, assessing impacts and developing risk mitigation strategies.
• Quality Assurance: Oversee a validation team to ensure rigorous QA and security assessments.
• Maintenance: Organize and execute maintenance schedules and system upgrades to optimize cloud infrastructure performance.

Required Skills and Experience:

• Education: Degree or equivalent in Computer Science, Information Technology, or related fields.
• Cloud Management: At least 2 years of hands-on management of public cloud services, preferably AWS.
• Problem-Solving: Strong skills in troubleshooting varied cloud infrastructures and applications.
• Customer Service: Exceptional customer service acumen with a detail-oriented approach to issue resolution.
• Process Development: Experience in developing and enforcing IT processes, procedures, and policies.
• Operational Activities: Competent in managing cloud production environments and executing service improvements.

Technical Proficiency:

• Infrastructure as Code: Experience with Terraform for resource provisioning and management.
• CI/CD: Proficiency in GitLab for continuous integration/continuous deployment.
• AWS Services: Strong understanding of AWS services and architecture.
• Additional Responsibilities:
• Develop automation processes for deploying, managing, and monitoring applications.
• Participate in on-call escalations to troubleshoot customer-facing issues.
• Deploy and manage monitoring tools for infrastructure performance and health.
• Implement configuration management systems and automate disaster recovery measures.
• Provision virtual machines, databases, application containers, and licenses for the development team.

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

Elane Yap Theng Yu- R1989397ScienTec Consulting Pte Ltd - 11C5781

ScienTec Consulting