Job Description

:

Install, configure, and maintain software, hardware, and servers (on-premises and cloud). Manage servers, accounts, and cloud-related tools to ensure smooth operations. Monitor system performance and maintain infrastructure in line with business requirements. Collaborate with users and vendors to troubleshoot and resolve issues, ensuring minimal service impact. Conduct root cause analysis and implement corrective actions. Ensure security compliance through access controls, firewalls, backups, patching, and system hardening. Perform monthly patching and system upgrades to latest releases and models. Respond promptly to incidents and service requests (SRs). Conduct regular account reviews and generate reports. Research and recommend new technologies and approaches for system improvements. Provide technical support during and outside office hours, including on-call duties. Create and maintain technical documentation, manuals, and IT policies. Train and mentor staff on new technologies.

Required Skills & Experience:

Minimum 3 years of hands-on experience in administration of On-Premises Servers and Cloud Operations (AWS & Azure). Strong expertise in AWS EC2, Lambda, S3, Glacier, EBS, Storage Gateway, IAM, ECS, EKS, and Azure Active Directory. Solid working experience with Load Balancers, Route Tables, NACLs, Security Groups, and NSGs. Experience in DevOps practices (CI/CD pipelines, automation tools). Proficient in Terraform, scripting (PowerShell, Shell, or equivalent), and cloud automation tools (Terraform, Chef, etc.). Strong knowledge of Linux (RedHat) and Windows Server (2012/2016/2019/2022) administration. Hands-on experience with VMware ESXi, vCenter, Hyper-V, Nutanix, Azure, and AWS environments. Deep expertise in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, and Windows Clustering. Familiarity with backup and antivirus solutions (Commvault, NetBackup, TrendMicro, Symantec). Knowledge of storage products is an advantage. Exposure to Application tiers, IIS, Databases, and Change Management processes. Strong analytical, troubleshooting, and problem-solving skills. Excellent organizational, communication, and multitasking abilities. Ability to handle demanding SLA-driven environments shift rotation, standby duties, and off-peak maintenance may be required

Preferred Qualifications & Certifications:

AWS SysOps Administrator or Azure Administrator (Mandatory). RHEL, MCSE, MCSA, ITIL, or equivalent certifications (Preferred). Basic networking knowledge and Linux/Unix cross-training ability. Experience in WOG environment is an added advantage.

Personal Attributes:

Resourceful, meticulous, and process oriented. * Positive, hardworking attitude with strong customer focus.