Job Description

Location: Singapore, SingaporeIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow\'s possible.Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.Cloud Security engineers respond to incidents related to security and system health, provide holistic operational guidance, and carry out troubleshooting and configuration within Imperva\xe2\x80\x99s Cloud Application Security platform. Cloud Security engineers see a broad range of activities across cloud application and security domains, from integration tasks (such as key management and logging) to security response (advising during triage, analysis, and remediation) to providing analysis and insights through advanced reporting. They also consult with internal functions, both technical (such as support and R&D) and business (such as account executives and renewals).Responsibilities:

• Expertise with all aspects of the Imperva Cloud Application Security platform
• Provide comprehensive service to our customers, including proactive monitoring, configuration, and integration assistance
• Act as a trusted advisor, providing a high quality of troubleshooting, investigation, and consultation when requested by customers
• Work with internal Imperva support, research, development and product functions to deliver actionable intelligence that will inform future product enhancements
• Take ownership of problems, coordinating with other team members and driving toward resolution

Requirements:

• Experienced in tech support, networking, or IT security
• Domain knowledge of WAN, web applications, and associated protocols (HTTP/S, SSL, DNS, TCP/IP)
• Analytical and problem-solving mindset with the drive to research and learn in pursuit of solutions
• Developed soft-skills capable of supporting customers and comfortable with presenting and leading calls
• Familiarity with common web technology concepts such as HTML, Javascript, JSON, and REST APIs
• Familiarity with common web application security concepts such as the OWASP Top 10

Other information:

• Working Location: Suntec City
• Working Hours: Monday - Friday, 8am - 5pm

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Thales