Job Description

Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.Our sustainable project design and green efforts have earned it numerous accolades including \'World\'s Leading Green City Hotel, 2022\' title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connectionsThe Role

• Setting up and maintain the Club Lounge during breakfast buffet, afternoon tea and evening cocktail hours.
• Ensure that all foods and drinks are properly served while maintaining high standards of cleanliness and sanitation.
• Ensure that the Club Lounge is properly maintained at all times.
• Report and ownership of lounge\'s fixtures, wares to ensure tiptop operating condition.
• Report and follow up on any malfunction equipment.
• Manage sufficient and timely requisition of F&B administrative; operating equipment/fixtures to ensure the lounge is well stocked at all times.
• Handle guest feedback and requests.
• Maintain good guest relations with all guests at all times.
• Knowledge of the daily VIP and lobby movements and requests.
• Responsible for the Guest Experience.

• At least 1 year of working experience in Front Office and/or Food & Beverage.
• Diploma in hospitality management preferred.
• Good communication and interpersonal skills.

Pan Pacific Hotels Group