Job Description

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The Collateral Client Services Analyst is primarily responsible for contributing to the build-out of JPM\'s Collateral and Margin service appropriate to new and emerging regulatory landscape. You will be a part of our Collateral Management team assisting in resolving relationship issues and significant client matters.

Job Responsibilities

• Dispute resolution with regards to large disputes or credit sensitive customers.
• Collaborate with senior risk, tech, and sales partners to evaluate and manage credit risk across APAC clients
• Perform portfolio reconciliations on trade portfolios as part of regulatory requirements
• Investigate valuation discrepancies on derivative trades across all product classes (FX, Rates, Equities etc)
• Special focus given to clients with sensitive relationship such as Japan, hedge funds etc.
• Timely resolution of incoming queries regarding a client\'s portfolio.
• Driving process re-engineering and improvement across dispute management.

Required qualifications, capabilities, and skills

• Bachelor\'s degree or equivalent
• Excellent client communication skills and telephone manner and a strong ability to build client relationships
• Must be highly numerate with good keyboard and core system (Outlook, Excel formulas, and Word) skills.
• Strategic thinker, able to review and implement process improvements.
• Working knowledge of OTC Derivative products or similar background.

Preferred Qualification

• Minimum 1 year of working experience in the banking industry is highly preferred
• Fluency in written and spoken Japanese (N2 and above) is a plus as the team covers Japanese clients
• Fluency in Japanese is a plus.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase