Collections Analyst

Taguig, Philippines

Job Description


About the Team

In Finance, we work hand-in-hand with leaders across the company to ensure smooth, disciplined execution of strategic business objectives. Our Accounting team builds scalable, controlled processes and products for Global Accounting, Treasury, and FinTech that enable our business to operate efficiently.

About the Role


Reports to: Collections Manager - Freight

This role is part of Uber's Finance Operations Order to Cash team that manages Accounts Receivable for Uber Freight ,Uber for Business and other B2B lines of business to ensure Uber Credit, Collection, and Billing processes operate as efficiently.
In Finance, we work hand-in-hand with leaders across the company to ensure smooth, disciplined execution of strategic business objectives. Our Accounting team builds scalable, controlled processes and products for Global Accounting, Treasury, and FinTech that enable our business to operate efficiently.

What You'll Do


  • Primary responsibilities are to manage collections for a set of accounts based on a collections strategy.
  • Will also assist in other order to cash activities such as, billing, credit and cash applications,
  • This role will lead a portfolio of Uber Freight collections and acquire the best possible DSO while providing industry-leading levels of customer service.
  • The role will serve as the primary POC for any first level customer concerns and escalations.
  • Special projects as assigned.


Basic Qualifications


  • Bachelor’s Degree in Business or a related field.
  • Minimum 2-3 years of experience in OTC-B2B Collections
  • Willing to work on a night shift schedule to support customer and stakeholder requirements.
  • Post-grad degree desirable
  • Experience gained from a logistics or high tech environment is a plus.
  • At least 2-3 years of demonstrated ability, with progressive experience in commercial and business credit & collections.
  • Experience in working in an ERP, preferably Oracle or SAP, with a track record of making efficiency saving process improvements.
  • Strong customer service experience and ability to balance achieving internal targets while providing a positive customer experience.

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Job Detail

  • Job Id
    JD1030135
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Taguig, Philippines
  • Education
    Not mentioned