Job Description

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen\xe2\x80\x99s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Commercial Operations Support Analyst II (\xe2\x80\x9cAnalyst\xe2\x80\x9d) is responsible for supporting the quoting deliverables for potential deals within the Commercial Operations team. The Analyst will be responsible for developing an intimate knowledge of sales and quoting systems and be familiar with how a typical opportunity runs from quoting to it being a firm order. The Analyst will be engaged to assist on operational tasks, including, submitting BANs and orders to ensure that sales revenue is properly recognized especially during month end. The Analyst will also collaborate with stakeholders within the Commercial Operations team (i.e., Offer Management, Strategic Pricing, Contractual Management) and within the Quoting Ecosystem (i.e., Product, Complex Offnet Group) to help put together the deliverables for RFPs and large deals. In addition to driving accurate and competitive proposals for potential opportunities, the Analyst will also provide insight to activity and work with management to propose improvements to current processes. This role may include a mentoring role to junior analysts.

The Main Responsibilities

Knowledge, Skills or Abilities

• Detail-oriented and ability to perform multiple tasks.
• Ability to prioritize multiple projects in a dynamic and fast paced environment.
• Self-motivated, pro-active, and results-oriented professional.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work with complex databases and systems.
• Develop effective working relationships with peers, sales team and across organizational lines.
• Comfortable with data analytics and ability to provide insights and suggestions
• Ability to coach and mentor junior analysts within the same team

Essential Duties

• Evaluate and prepare the deliverables required to successfully respond to potential opportunities
• Expedite quoting support process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
• Provide commercial operations support for won deals, including, but not limited to submitting BANs and orders
• Utilize current budgetary pricing tools (e.g., rate cards, regional pricing intelligence tools) to help provide a competitive response to Large Deals and RFPs.
• Manage the Commercial Operations queue and help prioritize requests
• Participate in Deal Qualification calls to ensure that the deals are properly prioritized and that there are resources within the team to respond to such requests

What We Look For in a Candidate

Preferred Education, Skills and Experience

• Experience: 4+ years
• Education Level: Bachelor\'s Degree

• Field Of Study: Business, Marketing, Sales or related
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Familiar with Microsoft Office and SFDC
• Ability to use PowerBI will be a plus

What to Expect Next

Requisition #: 329758

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what\xe2\x80\x99s included in these checks can be found in the Post Offer section of our . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, \xe2\x80\x9cprotected statuses\xe2\x80\x9d). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Lumen Technologies