Job Description

JOB TITLE: COMMUNICATION & RETENTION EXECUTIVE

Links to: Marketing & Communications Manager

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

WHO ARE WE LOOKING FOR?

At Nexus, we do things differently. Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues. You will experience high levels of ownership and empowerment in your role.

JOB DESCRIPTION

The Communication and Retention Executive in the education industry is responsible for developing and executing communication strategies to engage students, parents, and other stakeholders, as well as implementing retention initiatives to ensure student satisfaction, progression, and successful completion of educational programs.

ROLE AND RESPONSIBILITIES

Develop and implement comprehensive communication strategies to engage and inform students, parents, and educational stakeholders.

Work closely with the marketing and academic department to create engaging and informative content, including newsletters, emails, social media posts, and other materials to keep students and parents informed and engaged.

Plan and execute events, webinars, and campaigns to foster student engagement, provide support, and promote educational programs.

Develop and manage retention programs to enhance student satisfaction, reduce attrition, and support academic progress.

Collaborate with academic advisors and instructors to ensure students receive the necessary academic support and resources.

Create content for whole school communications and copy for various platforms.

Any other related duties that may be assigned from time to time by the Line Manager.

QUALIFICATIONS AND SKILLS

Bachelor\'s degree in communication, education, marketing, or a related field. A master\'s degree is a plus.

Proven experience in communication, engagement, and retention in the education industry.

Excellent written and verbal communication skills, with the ability to effectively communicate with students and parents.

Strong interpersonal and relationship-building abilities.

Creative thinking and the ability to develop and implement innovative communication and retention strategies.

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.

Taylor\'s Education Group