Job Description

Discover your future at Citi

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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

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At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
We're currently looking for a high caliber professional to join our team as Business & Corporate Communications Intermediate Senior Lead, Vice President, Hybrid based in Singapore.


Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
The Business & Corporate Communications Intermediate Senior Lead is a seasoned professional who integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external/internal audiences. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.

Responsibilities:

Overall Management

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Develop and implement

strategic communication programs

for internal and external audiences Formulate communications strategies to support businesses on media relations, issues management, customer & staff events, community relations and internal staff communications and campaigns Develop an appropriate

social media strategy

and leverage various platforms to help build a profile for the franchise Draft

positioning statements

to manage business issues on external platforms that may pose reputational risk to the franchise Write

speeches and memos

for senior management Ensure all legal, regulatory and compliance issues are addressed in all communications and key conduct and risk messages are appropriately included Compile and keep current business information and fact sheets, and track media and communications strategies executed Co-ordinate with external agencies to deliver communications campaigns Liaise with government and regulatory authorities, where necessary Monitor and manage budgets to specific briefs.

External Communications

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Operate as a

key media contact

for all issues relating to Citi's businesses in country. Secure

regular media coverage

to promote Citi brand and the businesses Advise senior management and approved spokespeople on media opportunities and issues as they develop Provide

strategic advice and coaching

to media manager on various projects and review all written materials Identify

speaking opportunities and platforms

to position senior management and support them in their communications needs Manage

business issues and

crisis scenarios,

and provide strategic advice to management and handle media enquiries Plan and coordinate media analysis and manage vendors.

Internal Communications

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Execute internal communications strategies to ensure that key messages reach all staff Develop materials to support internal communications strategies including talking points, PowerPoints etc. Leverage all internal platforms to disseminate key messages.

Customer and Staff Events

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Lead, plan and execute internal and external events Oversee all planning, creative designs, written materials, logistics and on-site management for each event Prepare briefing documents for senior management Work with partners and vendors to execute events. Oversee creative designs, content and written materials.

Governance

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Ensure all legal, regulatory and compliance issues are addressed in all communications undertaken on behalf of the businesses Compile and keep current business information and fact sheets Co-ordinate with external agencies to deliver campaigns Liaise with government and regulatory authorities, where necessary Monitor and manage budgets to specific briefs Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

10-12 years working experience in an MNC's corporate affairs department, in a Public Relations agency or in journalism Fluent in English and outstanding written English skills Understand how traditional and social media work and be able to leverage them Able to provide creative solutions to achieve results Experience in banking is an advantage

Personal Attributes:

Analytical and questioning Self-starter who takes ownership and follows through Ability to work under pressure and deliver on goals Excellent interpersonal skills and able to work as a team with colleagues at all levels of the company Able to establish good relationships with journalists, partners and external suppliers Drive and focus to deliver on time and under budget Commitment to a long-term career in corporate affairs.

Education:

Bachelor's degree in business management, communications, marketing or another related field

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei


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Job Family Group:

Communications and External Relations
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Job Family:

Communications Management
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Time Type:

Full time
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Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.



View Citi's EEO Policy Statement and the Know Your Rights poster.