Job Description

Job description

The Community & Sustainability Manager is responsible for leading, designing, implementing, and communicating strategies and initiatives that generate Prosperity for People and Planet, thereby translating the Company's Vision into visible, impactful action that brings Purpose to our Company's work to create Paradise here on Earth.

KEY RESONSIBILITIES

COMMUNITY (PEOPLE)

Develop and refine

strategies

in collaboration with Company Leadership to advance impact on Community (Customers, Employees and Community Partners)

Design and implement

programmes

to actively nurture a relationship with

Customers

(i.e. BOP Members) to foster brand-loyalty and long-term business growth by creating meaningful connections

Design and implement programmes

to actively engage

Employees

in making Environmental, Social and Governance (ESG) impact

Develop

strategies

and clear processes for selecting

Community Partners

(e.g. charities, social enterprises) that are aligned with Company objectives

Develop long-term partnerships and initiatives

with Community Partners to facilitate win-win-win outcomes for end-beneficiaries, charities and the Company

Create meaningful connections

by bringing together Customers, Employees and Community Partners, to bring the Company Vision to life

Track and report metrics

towards achieving targets
SUSTAINABILITY (PLANET)

Develop and refine strategies

in collaboration with Company Leadership to advance impact on Sustainability

Design and implement initiatives

to improve the Company's impact on the environment

Track and report metrics

towards achieving targets
OVERALL

Execute project-management

and budget/resource allocation to successfully roll out the programmes and initiatives

Identify and apply for relevant grants

, claims, and support-schemes that support ESG efforts

Build and nurture relationships

with internal and external stakeholders, including government agencies, community partners, accreditation organisations

Achieve independent certifications

to lend an amplifying voice to our efforts to inspire other businesses

Develop and execute comprehensive communication plans

to internal and external stakeholder to communicate commitments, highlight contributions, gather feedback, and celebrate achievements

Assist to ensure governance and compliance

with relevant ethical standards, certification requirements and legal regulations Other related duties as reasonably assigned by Management

REQUIREMENT & QUALIFICATIONS

Degree or Diploma in sustainability, communications, business, or a related field. Minimum 3 years of experience in community engagement, sustainability, or ESG-related roles. Strong written and verbal communication skills. Proficient in Microsoft Office and Google Suite. Familiarity with sustainability frameworks, grant applications, and stakeholder reporting preferred. Able to work occasional evenings or weekends for events and outreach.

WE ARE LOOKING FOR SOMEONE WHO IS/WITH

Purpose-driven and impact-oriented

- passionate about creating meaningful change for people and planet.

A connector and collaborator

- skilled at building relationships across teams, communities, and sectors.

Strategic and organised

- able to translate vision into actionable plans and measurable outcomes.

An effective communicator

- confident in storytelling, stakeholder engagement, and public speaking.

Results-focused and resourceful

- able to manage multiple projects, secure support, and deliver outcomes.

Ethical and professional

- upholds high standards of integrity, compliance, and brand representation.

SUCCESS IS WHEN

Our community feels connected to the brand, our sustainability efforts are visible and credible, and our teams are engaged in meaningful initiatives. Partnerships flourish, certifications are attained, and our environmental footprint improves--with clear documentation, measurable results, and stories that inspire.