Job Description

What the role is:What the role is:You will support the Constituency Office in guiding and facilitating the assigned Residents\' Networks (RNs) in widening outreach and deepening engagement with residents. To do so, you will need to support the RNs to understand the needs and aspirations of the residents, you will form and sustain digital communication channels (e.g. Whatsapp groups and Telegram) to engage and stay connected with residents, and you will need to ensure the smooth operation of the RN Centres and the programmes and activities organised by the RNs.What you will be working on:1. Gathering sentiments in the Neighbourhood

• Regularly walk the ground to gather feedback and residents\' sentiments on the estate and relevant issues.
• Help to understand residents\' needs, hopes, and aspirations through engagements of residents at the community spaces.
• Compile and channel residents\' concerns/feedback on current affairs and estate related issues to the relevant agency stakeholders.
• Analyse residents\' participation patterns at the community events to anticipate future needs for programme planning.

2. Messaging to Targeted Audiences

• Curate bite-size messages to help residents better understand current news and Government policies.
• Curate messages for publicity platforms to address concerns of residents.
• Work with Constituency Office to develop and disseminate communications through social media platforms.

3. Building Residents\' Networks and Promoting Neighbourliness

• Encourage and facilitate the forming of residents\'-led self-sustaining communities.
• Develop local communication channels/networks to keep in touch with residents (i.e. Digital Noticeboards, WhatsApp/Telegram platforms).
• Promote neighbourliness and build relationships with residents staying in the assigned estate.
• Work with Grassroots Leaders (GRLs) and mobilise residents to co-create activities in the neighbourhood.

4. Administration of the Assigned RNs and Operation of the RN Centres

• Provide management to assigned RNs.
• Implement and operate the RN centres through use of smart access control and digital notice boards etc.
• Develop publicity and marketing plans for CC/RN joint programmes.
• Attends monthly or ad-hoc meetings of assigned RNs to facilitate the meeting for effective implementation of the engagement plans.
• Ensure that RN/RC centres and premises (e.g. TOL facilities etc) are well maintained.
• Ensures proper financial governance in the assigned committees.
• Performs administrative duties (such as filing, typing, posters designing and dispatch of minutes and circulars to committees).
• Other administrative tasks as assigned by supervisors.

Who we are looking for?:

• Someone with experience in communications, marketing, sales or customer-service
• Prior knowledge in handling financial accounts would be advantageous.
• Possesses a pleasant and positive personality, an aptitude for service work and be able to work with people of different backgrounds.

(Only shortlisted candidates will be notified)Shortlisted candidates will go through PA\'s structured interview.Successful candidates will be given a 3-year contract and deployed to the CO/CC.#LI-DNIAbout People\'s Association:The People\'s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.

People\'s Association