Job Description

Key Responsibilities

Perform daily compliance operations including verification of CDD/ECDD/KYC documentation and customer profiling for both in-store and online transactions. Oversee outlet compliance during operational hours, ensuring staff follow proper KYC, AML and CFT procedures at point of transaction. Conduct internal audits and spot checks at retail outlets, including during weekends and public holidays, to ensure compliance with MAS and internal policies. Prepare and assist in the submission of statutory compliance reports (e.g., AML/CFT returns, regulatory filings, and periodic declarations) accurately and within deadlines. Review and monitor transaction alerts or exceptions from outlets, escalating potential AML/CFT issues. Support the development, implementation and review of compliance policies, SOPs, and audit checklists for outlet operations. Maintain compliance logs, audit findings, remediation actions, and ensure proper recordkeeping of customer files and reports. Coordinate with Operations, HR and IT to ensure compliance measures are embedded in daily workflows. Provide training and refresher briefings to retail staff on compliance requirements, reporting obligations, and red flag awareness. Participate in investigations and follow up on compliance breaches or operational lapses.

Requirements

Bachelor's degree in Business, Finance, Law, or related field. Minimum

1-2 years' experience

in compliance, internal audit, or regulatory operations (preferably in pawnbroking, money-changing, or financial services or related industry). Good understanding of MAS regulatory requirements including AML/CFT, KYC, PSPM, CDD/ECDD processes. Willingness to

work according to retail outlet operating hours

, including

weekends and public holidays

for compliance checks or audits. Meticulous attention to detail with strong analytical and documentation skills. Proficient in Microsoft Excel and able to prepare compliance dashboards, reports and audit summaries. Integrity, confidentiality, and accountability in handling sensitive information. * Good interpersonal and communication skills with the ability to work independently and in a team environment.