Level 1 support (remote/onsite), maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers and other network issues within the organization.
Vendor escalation for desktops/laptop hardware purchases, repairs or software troubleshooting.
Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
Support, review & liaise with end users on the implementation of an IT governance framework, policies, systems, and infrastructure to ensure compliance and alignment to guidelines.
Perform and participate in capacity planning, redundancy planning and execution of Disaster Recovery Plan.
Provide input for annual IT requirements planning and budgeting.
Involve and conduct regular system audit for IT effectiveness, efficiency and security.
Analyse & evaluate system & users\' requirements and make recommendations for IT upgrades.
Proactively propose suggestions to improve IT systems and operations.
Proactively identify acquisition opportunities of new innovations for the organisation.
Liaise with multiple vendors and stakeholders in resolving problems in rolling out new applications and ensuring project delivery is on time.
Any ad-hoc tasks as assigned by the Management
Job Requirements:
Strong technical background in network systems.
Knowledgeable of best practices in general IT and end user support.
Self-motivated, proactive, meticulous and adaptable to fast changes.
Good communication skills and a team player.
Prioritize tasks effectively and able to work well under pressure.
Able to explore new ideas and innovation; and, partner with key teams across the organisation to deliver effective IT solutions.
Able to work both as part of a team and independently with minimal supervision, with reasonably good analytical and problem-solving skills.
Good command of language, both verbal and written.
Resourceful, innovative and able to adapt in a changing environment.
Able to work with external parties (stakeholders, external parties, vendors and service providers) to deliver results through collaboration, partnerships and services.
Qualifications:
Minimum Diploma or Bachelor\'s Degree in IT discipline, computer engineering or related field.
Minimum of 2 years of relevant work experience; ideally with project management experience.
Interested candidates please send a copy of your resume to
IT & Telecommunications Others Public Sector / Government & Statutory Boards Semiconductor / Electronics / Engineering
Specialization
Engineering IT Applications (Software / ERP) IT Infrastructure (Hardware)
Location
Central, North, East, West
Employment Type
Part-time Contract / Temp Permanent
Salary
S$2,601 - S$4,000 / mth S$4,001 - S$6,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying. CEI Registration No.: R23114223 Email: lynnho@recruitexpress.com.sg
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.